24/7 Services
Our services are available continuously 365 days a year.
Multilingual
French, English, Romanian, Russian, Ukrainian, Italian and more.
Multichannel
We provide solutions for any interaction channel.
Personalized
Our services are flexible and adapt to all your needs.
Tourim
Welcome on board! Digitized Enrollment
In order to meet the increasing demand for digital services from customers, companies in the tourism industry (travel, hospitality, transportation, etc.) are constantly innovating to offer their customers safer and simplified online booking services.
With the widespread use of smartphones as the primary tool for online reservations in recent years, many players in the tourism sector have opted for digital solutions that enable automated control of bookings and customers to combat fraud and identity theft.
Monidoc supports you in verifying the identity of your customers through our online support center. In case of technical failure or doubt about a customer, one of our qualified advisors processes the authentication request instantly and securely according to your procedures.
Our services enable you to optimize your registration procedures without service interruptions, combat fraud, and maintain an optimum conversion rate.
Know your customer
We strengthen your security and that of your clients.
Client Acquisition and Integration
Enroll your future customers without worrying. In case of AI system failure, we take over and process the authentication request immediately.
Legal Document Control
We ensure the proper compliance of contracts or legal documents, such as identification documents, supporting documents, invoices, etc.
KYC and AML Compliance
Our procedures help you remain compliant with the strictest national and international regulations.
Fraud Prevention
Our verification actions allow you to prevent fraud, protect your customers and maintain your brand image.
Our services
KYC SOLUTIONS
What are the benefits for your company?
With Monidoc, never miss an opportunity again. Enroll your clients securely with the help of our verification agent teams.
Service continuity guarantee
Regulatory compliance
Protection against fraud
Smooth and fast verification
No interruption in the customer experience
Increased conversion rate
Enhancement of your brand
24/7 Availability
Services in multiple languages
Low costs
What are the benefits for your clients?
With Monidoc, your services and your company inspire trust, the main driver of any long-term business relationship.
Smooth and transparent process
Enhanced customer experience
Assistance throughout the procedure
Immediate response
Uninterrupted service
24/7 Availability
Services in multiple languages
Thinking Digital
We accompany you in a rapidly changing technological world.
Monidoc helps your business adapt to this rapid evolution. Our expertise allows us to assist you in verifying documents and contracts to ensure compliance with current laws and regulations. Our services meet the needs of small and large businesses, whether they operate locally or internationally.
Our services enable you to provide streamlined processes to your clients while meeting increasingly complex regulatory requirements. They help you reduce document fraud, increase productivity, and improve your conversion rate.
9+
Years of experience
Monidoc is a Prestaweb brand, a contact center, and a BPO specialized in the technology sector since 2014.