24/7 Services
Our services are available continuously 365 days a year.
Multilingual
French, English, Romanian, Russian, Ukrainian, Italian and more.
Multichannel
We provide solutions for any interaction channel.
Personalized
Our services are flexible and adapt to all your needs.
Online Games
Leave nothing to chance
European legislation regarding online games has undergone significant changes in recent years to better protect consumers and prevent criminal activities.
One of the key requirements is to verify the identity and age of players. This involves collecting official documents such as identity cards, passports or driver’s licenses to verify the players’ identities. Age verification is also essential to ensure that players are of legal age and, therefore , are authorized to play. Additionally, it is necessary to ensure that players’ personal information is processed in compliance with data protection regulations.
Monidoc assists you on a daily basis in verifying the age and identity of your clients, allowing you to increase your conversion rate without interrupting services. Our trained staff, knowledgeable in fraud detection, protect you against criminal activities and identity theft.
Know your customer
We strengthen your security and that of your clients.
Client Acquisition and Integration
Enroll your future customers without worrying. In case of AI system failure, we take over and process the authentication request immediately.
Legal Document Control
We ensure the proper compliance of contracts or legal documents, such as identification documents, supporting documents, invoices, etc.
KYC and AML Compliance
Our procedures help you remain compliant with the strictest national and international regulations.
Fraud Prevention
Our verification actions allow you to prevent fraud, protect your customers and maintain your brand image.
Our services
KYC SOLUTIONS
What are the benefits for your company?
With Monidoc, never miss an opportunity again. Enroll your clients securely with the help of our verification agent teams.
Service continuity guarantee
Regulatory compliance
Protection against fraud
Smooth and fast verification
No interruption in the customer experience
Increased conversion rate
Enhancement of your brand
24/7 Availability
Services in multiple languages
Low costs
What are the benefits for your clients?
With Monidoc, your services and your company inspire trust, the main driver of any long-term business relationship.
Smooth and transparent process
Enhanced customer experience
Assistance throughout the procedure
Immediate response
Uninterrupted service
24/7 Availability
Services in multiple languages
Thinking Digital
We accompany you in a rapidly changing technological world.
Monidoc helps your business adapt to this rapid evolution. Our expertise allows us to assist you in verifying documents and contracts to ensure compliance with current laws and regulations. Our services meet the needs of small and large businesses, whether they operate locally or internationally.
Our services enable you to provide streamlined processes to your clients while meeting increasingly complex regulatory requirements. They help you reduce document fraud, increase productivity, and improve your conversion rate.
9+
Years of experience
Monidoc is a Prestaweb brand, a contact center, and a BPO specialized in the technology sector since 2014.