24/7 Services

Our services are available continuously 365 days a year.


French, English, Romanian, Russian, Ukrainian, Italian and more.


We provide solutions for any interaction channel.


Our services are flexible and adapt to all your needs.

Online Games

Leave nothing to chance

European legislation regarding online games has undergone significant changes in recent years to better protect consumers and prevent criminal activities.


One of the key requirements is to verify the identity and age of players. This involves collecting official documents such as identity cards, passports or driver’s licenses to verify the players’ identities. Age verification is also essential to ensure that players are of legal age and, therefore , are authorized to play. Additionally, it is necessary to ensure that players’ personal information is processed in compliance with data protection regulations.


Monidoc assists you on a daily basis in verifying the age and identity of your clients, allowing you to increase your conversion rate without interrupting services. Our trained staff, knowledgeable in fraud detection, protect you against criminal activities and identity theft.

Know your customer

We strengthen your security and that of your clients.

Client Acquisition and Integration

Enroll your future customers without worrying. In case of AI system failure, we take over and process the authentication request immediately.

Legal Document Control

We ensure the proper compliance of contracts or legal documents, such as identification documents, supporting documents, invoices, etc.

KYC and AML Compliance

Our procedures help you remain compliant with the strictest national and international regulations.

Fraud Prevention

Our verification actions allow you to prevent fraud, protect your customers and maintain your brand image.

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Monthly interactions
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Available positions
Years of experience
Our services


Whether your verification processes are automated or manual, Monidoc’s services ensure continuity of services for your clients and partners while preserving conversion costs.

What are the benefits for your company?

With Monidoc, never miss an opportunity again. Enroll your clients securely with the help of our verification agent teams.

Service continuity guarantee

Regulatory compliance

Protection against fraud

Smooth and fast verification

No interruption in the customer experience

Increased conversion rate

Enhancement of your brand

24/7 Availability

Services in multiple languages

Low costs

What are the benefits for your clients?

With Monidoc, your services and your company inspire trust, the main driver of any long-term business relationship.

Smooth and transparent process

Enhanced customer experience

Assistance throughout the procedure

Immediate response

Uninterrupted service

24/7 Availability

Services in multiple languages

Thinking Digital

We accompany you in a rapidly changing technological world.

Monidoc helps your business adapt to this rapid evolution. Our expertise allows us to assist you in verifying documents and contracts to ensure compliance with current laws and regulations. Our services meet the needs of small and large businesses, whether they operate locally or internationally.


Our services enable you to provide streamlined processes to your clients while meeting increasingly complex regulatory requirements. They help you reduce document fraud, increase productivity, and improve your conversion rate.

Assurance | Solutions KYC pour les entreprises


Years of experience

Monidoc is a Prestaweb brand, a contact center, and a BPO specialized in the technology sector since 2014.


Monthly interactions

Our multilingual center manages daily interactions for our clients in multiple channels and six languages.