We connect great businesses
with their customers.
Monidoc is a dedicated department for the verification and authentication of digital identities within Prestaweb, a BPO center specialized in digital activities such as e-commerce customer relations, technical support, media moderation and content management. Our services cater to small and medium-sized enterprises as well as large corporations, operating across Europe. We offer innovative and tailored solutions to meet all needs.
Prestaweb is also a web agency with its brand, Prestacode, handling all aspects related to website and web/mobile application development.
Based in Moldova, the success of our company relies on the professional skills of our employees, state-of-the-art technical infrastructure and the successful experience of our management.
We are more than just a service provider.
We go beyond delivering a service; we constantly strive to offer innovative solutions to improve your results and the quality of services. We stay updated with industry advancements, adapt our methods and technologies to provide the best solutions, regardless of the chosen interaction channel.
Why Monidoc?
Leading brands rely on us to manage customer relationships and provide a pleasant and professional experience. Today’s businesses need a reliable and agile partner who understands project ambitions and objectives and can integrate with ever-evolving technologies. Our mission is to deliver a smarter experience, ensure customer satisfaction, and support our partners’ growth while reducing costs.
A tailored response
For each interaction channel, we utilize appropriate techniques and technologies to deliver the best service and bring you closer to your customers.
Service quality
It is the cornerstone of our business, enabling us to build customer loyalty and cultivate long-term partnerships.
Our commitment
We carefully select the projects we work on because we are fully committed. We treat your projects as our own.
The value of our employees
Our employees don't just have a job. By working at Monidoc, they choose a career, an exciting work environment, and a pleasant atmosphere.
Our flexibility
As a human-scale company, we offer our clients flexibility and understanding. We adapt to your needs.
Competitive rates
Our rates meet three requirements: providing decent salaries to our employees, offering competitive prices to our clients, and ensuring the sustainability of the company.