We intervene during the enrollment process in case of doubt or system failure.
Secure your sales channels, reduce fraud, and increase your conversion rates.
We ensure the proper compliance of your contracts by verifying legal documents.
In the age of the Internet and digital services, digital identity is a major concern and holds the key to tomorrow’s security challenges. Allowing customers to connect to their banks, government services or transfer documents while safeguarding the security of their data is now possible thanks to AI technologies and the automation of the procedures developed by specialized players.
However, the need for human involvement in verification remains necessary, whether due to legal requirements or technical failures and that’s where we enter in.
Our services are available without interruption, 365 days a year.
We offer solutions for every interaction channel.
Our services adapt to your real needs.
Enroll your future customers without worrying. In case of AI system failure, we take over and process the authentication request immediately.
We ensure the proper compliance of contracts and legal documents such as identification documents, proofs, and invoices.
Our procedures help you stay compliant with the strictest national and international regulations.
Our verification actions allow you to prevent fraud, protect your customers and maintain your brand image.
While technology facilitates exchange for a large number of individuals and businesses, it also brings forth new standards, security rules and ethical questions.
Enroll your customers safely and quickly while complying with KYC and AML regulations.
In case of doubt or technical system failure, we verify identity and age.
Monidoc supports you when technology has not been able to process a request technically or in case of doubt. Our agents immediately receive a request in the form of a ticket and instantly process manual authentication after visual inspection and, if necessary, comparison of the submitted documents.
Our services ensure compliance with your internal objectives and national or international regulations. We ensure the continuity of your services with your partners while preserving conversion costs and your brand.
Monidoc is a specialized contact center and BPO in the technology sector since 2014.
Our multilingual center manages daily interactions for our clients through multiple channels and in 6 languages.
